LEARNING & DEVELOPMENT – MEASURING ROI & ROE FOR BUSINESS RESULT

MODULES:

DAY 1: FOUNDATIONS OF L&D MEASUREMENT

Understanding L&D Metrics Framework

• Introduction to L&D Measurement
  • ROI vs ROE concepts
  • Business impact metrics
  • Learning effectiveness indicators
• Kirkpatrick’s Four Levels of Evaluation
  • Reaction
  • Learning
  • Behavior
  • Results
• Phillips ROI Methodology
• Identifying Key L&D Metrics

 

 Data Collection and Analysis Methods

• Data Collection Strategies
  • Surveys and assessments
  • Performance data
  • Business metrics
  • Observation methods
• Quantitative Analysis Techniques
  • Statistical analysis
  • Cost-benefit calculations
  • Impact isolation methods

 

ROI Calculation Framework Cost Analysis

• • Direct costs
  • Indirect costs
  • Hidden costs
• Benefit Quantification
  • Tangible benefits
  • Intangible benefits
  • Conversion to monetary values

 

 

• ROI Calculation Methods
• Practical Exercise: ROI Case Study Analysis

 

ADVANCED MEASUREMENT AND IMPLEMENTATION

 

ROE Measurement Strategies

 

• Defining ROE Parameters

• • Stakeholder expectations
  • Success criteria
  • Performance indicators
• Measurement Methodologies
  • Qualitative assessment
  • Performance improvement tracking
  • Impact evaluation
• ROE Framework Development

 

Technology and Tools

• L&D Analytics Platforms
  • LMS analytics
  • Performance tracking tools
  • Dashboard creation
• Data Visualization Techniques
  • Report design
  • Executive presentations
  • Stakeholder communication

Strategic Implementation

• Building Measurement Strategy
  • Program alignment
  • Measurement planning
  • Resource allocation
• Results Communication
  • Reporting frameworks
  • Stakeholder presentations
  • Action planning