Managing Virtual Teams

MODULES:

Virtual teams: the new normal

• Virtual Team Defined
• Physical Work Team Vs Virtual Work Team
• Business Case of Virtual Work Team
• Virtual Leadership Styles – The Skill/Will Matrix
• Collaboration & Conflict Resolution
• Virtual Tools and Technology
• Difference between Virtual Teams and Remote Teams

 The concept of agility in virtual teams

• Definition
• The 12 Principles of Agile
• Agile Leadership
• Team Agility
• Operational Agility
• The Traits of Agile Teams
• Linking Agility to Performance

Performance management for virtual teams

• Balance Score Card
• The Presence of Goals & Accountability
• KPI Setting & Performance Management for Virtual Teams
• Check list
• Check-In

Delivering innovation & results through virtual teams

• Connecting Virtual Teams to Purpose and Meaning
• Virtual Team Dynamics and the Big Picture
• Innovation & Problem Solving within Virtual Teams
• Diversity & Inclusion in Teams
• Managing Divergent & Convergent View Points
• Teamwork: Creating a Culture of Helpfulness – Enterprise Contribution
• Virtual Team Learning