TARGET SETTING IN PERFORMANCE MANAGEMENT – LINE MANAGERS/HR PROFESSIONALS

MODULES:

Day 1

• Overview of performance management in business success
• Setting of job objectives, KRA’s, KPI, targets and timelines
• Key components of the targets setting
• Critical results
• Performance indicators and standards

Day 2

•          The quantitative and qualitative measures of performance
•          Expectations from performance appraisal exercise
•          Conducting an effective appraisal
• Individual/Departmental and Organisational Appraisal (practical Approach)

 

Day 3

• How to achieve objectivity in an appraisal
•          Performance rating methods
•          Critical appraisal skills
•          Appraisal: role plays
•          Managing outcomes of appraisals (training needs, career development, counselling etc.