STAKEHOLDER MANAGEMENT FOR HR PROFESSIONALS

MODULES:

DAY 1: FOUNDATIONS OF STAKEHOLDER MANAGEMENT FOR HR

Module 1: Understanding Stakeholders in the HR Context

• Who are HR stakeholders? (Internal vs. External)
• Stakeholder expectations of HR at operational, tactical, and strategic levels
• HR’s evolving role as a business and people partner

Module 2: Stakeholder Identification and Mapping

• Stakeholder power, influence, and interest analysis
• Mapping tools (Stakeholder Matrix, RACI, Influence Maps)
• Identifying hidden and informal stakeholders

Module 3: HR Credibility and Trust Building

• Building trust as an HR professional
• Ethics, confidentiality, and consistency in stakeholder dealings
• Managing perceptions of HR as “policy police” vs. strategic partner

 

DAY 2: ENGAGEMENT, COMMUNICATION, AND INFLUENCE

Module 4: Strategic Communication for Stakeholder Engagement

• Tailoring HR messages for different audiences
• Communicating difficult decisions and policies
• Managing expectations and avoiding misalignment

Module 5: Influencing Without Authority

• Influence styles and approaches for HR professionals
• Managing senior leaders and strong personalities
• Negotiation and persuasion fundamentals

Module 6: Managing Conflict and Resistance

• Understanding the sources of stakeholder resistance
• Handling pushback, objections, and emotionally charged situations
• Turning conflict into collaboration

 

DAY 3: ADVANCED STAKEHOLDER MANAGEMENT & STRATEGIC APPLICATION

Module 7: Stakeholder Management in Change and Transformation

• HR’s role during restructuring, policy changes, and transformation
• Stakeholder engagement during uncertainty
• Maintaining trust during unpopular decisions

Module 8: Executive and Board-Level Stakeholder Engagement

• Managing up: influencing executives and decision-makers
• Presenting HR insights and recommendations with impact
• Data, storytelling, and executive presence

Module 9: Embedding Stakeholder Management into HR Practice

• Integrating stakeholder management into HR projects and initiatives
• Measuring stakeholder satisfaction and engagement
• Personal stakeholder management action plan