Emotional Intelligence at the Workplace

MODULES:

• Overview of the concept of Emotional Intelligence (EI)
• Business case for Emotional Intelligence in the workplace
• Creating an Emotional Intelligent workplace culture
• Emotional intelligence assessment tools and its interpretations
• Differentiate between high and low EI
• Building high emotional quotient
• Dimensions of emotional intelligence
• Developing EI in Teams
• EI and Job Performance
• Emotional intelligence competency framework
• EI in Influencing people and businesses
• Leading with emotional intelligence
• Assertiveness