LEADING A HIGH PERFORMING TEAM

MODULES:

• High Performance Organisations

(a) High Performance Organisations Defined

(b) What is Leadership

(c) Inspirational Leadership

(d) Servant Leadership

(e) Leadership Styles – The Skill/Will Matrix

(f) Collaboration & Conflict Resolution

(g) Setting Goals and Driving Execution

(h) Involvement & Engagement

(i) Building Trust

(j) Improving Organisation Culture.

 

• The Nature of Teams

(a) What is a Team?

(b) Distinguishing Groups from Teams

(c) Stages of Team Formation

(d) Traits of High Performing Teams

(e) Addressing Team Dynamics

• Developing Empowered and Engaged Teams

(a) Connecting Teams to Purpose and Meaning

(b) Work, Worker & Workplace Factors

(c) Creating a Deep Sense of Cohesion

1. Communicating
2. Giving Feedback

 iii. Persuading

1. Leading
2. Deciding

(d) Developing Teams

(e) Leveraging Rewards and Recognition

(f) Giving Teams a Voice

(g) Celebrating Team Success

• Delivering Innovation & Results Through Teams

(a) Connecting Teams to Purpose and Meaning

(b) Team Dynamics and the Big Picture

(c) Innovation & Problem Solving within Teams

(d) Diversity & Inclusion in Teams

(e) Managing Divergent & Convergent View Points

(f) Teamwork: Creating a Culture of Helpfulness – Enterprise Contribution

(g) Team Learning

• When Good Teams Fail

(a) Ken Blanchard – The PERFORM Model

(b) The Absence of Goals & Accountability

(c) Group Think in Teams

(d) Festering Conflict

(e) Avoiding Difficult Conversations

(f) Lack of Focus on Stakeholder Relationships

(g) Toxic Team Culture Success in the Service.

• Building High Performance Teams: A Role for HR

             (a) Employee Engagement

             (b) Team Talent Management: Attraction, Sourcing, Onboarding, Deployment, Development

           (c) Strengthening Team Leadership

           (d) Team Building & Motivation

           (e) Building a High Performance Culture