Leading And Influencing Change In The Public Sector

MODULES:

 

Day 1: Public Sector Change Dynamics

 

Understanding Public Sector Change

• Unique characteristics of public sector change
• Policy and regulatory frameworks
• Stakeholder ecosystem
• Case studies of successful transformations

 

Change Leadership in Public Service

• Public service leadership competencies
• Ethical considerations
• Building public trust
• Navigating political dynamics

 

Strategic Change Planning

• Change readiness assessment
• Stakeholder analysis and mapping
• Resource planning
• Risk management in public sector context

 

Day 2: Implementation and Engagement

 

Leading Through Complexity

• Managing multiple stakeholders
• Balancing competing interests
• Decision-making frameworks
• Public consultation processes

 

Building Coalition and Support

• Influencing strategies
• Cross-departmental collaboration
• Community engagement
• Managing resistance

 

 

Communication and Public Relations

• Strategic communication planning
• Media management
• Public engagement strategies
• Crisis communication

 

Day 3: Sustaining Public Sector Change

 

Performance and Accountability

• Measuring impact
• Public sector metrics
• Accountability frameworks
• Progress monitoring

 

Innovation in Public Service

• Digital transformation
• Service delivery improvements
• Process optimization
• Change sustainability

 

Action Planning

• Implementation roadmap
• Risk mitigation strategies
• Personal leadership development