As we join the global community in celebrating Customer Service Week, I want to take a moment to reflect on one of CIPM’s core values—Service—and reaffirm our commitment to you, our esteemed members.
At CIPM, we believe that service excellence is more than a value; it is the foundation of everything we do. As HR professionals, we understand the importance of serving with empathy, responsiveness and a focus on delivering value. As Sam Walton said, “The goal as a company is to have customer service that is not just the best but legendary.” This is the standard we aim to meet in every interaction with you.
Our focus remains on continuous improvement, ensuring that you receive the highest level of service and support at every touchpoint. Whether it is through our events, training programmes, or welfare initiatives, we are committed to enhancing your experience and professional journey with CIPM.
As we celebrate this week, I would like to thank you for your trust, engagement and feedback, which continually inspire us to do better. Together, we can achieve even greater heights in delivering outstanding service.
Long live CIPM!
Long live the Federal Republic of Nigeria!
CIPM…we deliver value through people.
Mallam Ahmed Ladan Gobir, FCIPM
President and Chairman of the Governing Council Chartered Institute of Personnel Management of Nigeria (CIPM)
